Newton location
Newton
Convenient online booking through Jane App with direct clinic contact when you would rather call first.
Premium physiotherapy care in Surrey
Move better. Heal stronger.
PrimeWest Physiotherapy offers personalized physiotherapy, sports injury rehab and pain management with convenient Jane App booking, direct ICBC billing, WorkSafe BC support and multiple Surrey locations designed for easy access.
Multiple Surrey locationsChoose between Newton and City Centre based on what is most convenient for you.
Direct billing supportICBC, WorkSafe BC and many major extended health plans are supported.
Online bookingBook your preferred clinic directly through Jane App in just a few taps.
Patient-first careEvery visit is built around personalized care and clear next steps for recovery.
Direct billing made simpler
ICBC, WorkSafe BC and extended health support
Insurance & direct billing that feels clear.
- Direct billing can reduce front-desk paperwork and make booking easier for patients.
- If a plan cannot be billed directly, patients may still be able to submit receipts and supporting documents for reimbursement.
- Call the clinic before your visit when you want help checking which location or booking type is right for you.
Choose your clinic.
City Centre location
City Centre
Book online, call directly from your phone, or get directions with one tap from the website.
Care Team
Physiotherapists
Parneet SandhuPhysiotherapist
Ishpreet KaurPhysiotherapist
Registered Massage Therapy
Amardeep SinghRegistered Massage Therapist
Clinical Counsellor
Deeksha WaliaClinical Counsellor
Services built around recovery.
Physiotherapy
Personalized assessment and treatment focused on restoring movement, comfort and function.
Registered Massage Therapy
Therapeutic massage care designed to support mobility, pain relief, recovery and long-term wellness.
Sports Injury Rehab
Recovery support designed to help patients return to sport and activity with confidence.
Ultrasound, Laser & Electrotherapy
Therapies like ultrasound, laser, and electrotherapy use sound, light, or electrical energy to treat various physical and musculoskeletal conditions.
Dry Needling
Dry needling stimulates nerves, muscles, and tissues to reduce pain, decrease inflammation, boost healing, and restore function.
Pain Management
Care aimed at reducing pain, improving mobility and making daily movement easier.
ICBC Injury Rehabilitation
Supportive care with direct ICBC billing options for accident-related recovery.
WorkSafe BC Rehabilitation
Clear treatment pathways for patients whose care is connected to a workplace injury claim.
Post-op, Mobility & Functional Rehab
Goal-based rehabilitation to improve strength, mobility, confidence and everyday function.
Why patients choose PrimeWest.
Specialized expertise
Experienced clinicians focused on guiding patients toward better function and everyday confidence.
Innovative treatments
Care presented as modern, evidence-informed and tailored to each patient’s needs.
Personalized care
Each session is shaped around the patient’s needs so the recovery journey feels clear and practical.
Seamless direct billing
Billing information is easier to understand, so patients can move from uncertainty to action faster.
Billing made simpler.
Direct billing when available
We offer direct billing for most insurance plans, ICBC, and WorkSafeBC.
Receipt-based reimbursement
If direct billing is not available for a plan, patients may still be able to submit receipts and any required documents to their insurer for reimbursement.
Frequently asked questions
Do you offer direct billing?
Yes. In many cases, PrimeWest Physiotherapy is able to direct bill part or all of the treatment cost directly to your benefits plan through your extended medical insurance provider.
What are another option to direct billing?
After receiving therapy, you submit your receipts and documentation to your insurance company yourself for reimbursement. Please check with your specific provider to confirm the benefits and coverage that are available to you.
Coverage Details
Every extended health insurance plan has different policies and restrictions. In some cases the clinic may not be able to direct bill online. Please check with your Extended Healthcare Insurance Providers and our office before coming in to ensure that you are eligible for this service.
In cases where the online insurance is denied, rejected or suspended it is the patient’s responsibility to cover the costs of the treatment for that day.
Cancellation Policy
We understand that there are times when patients must miss their appointments due to emergencies, obligations for family or work. However, when a patient does not call to cancel their appointment they are preventing another patient from utilizing that time. Appointments must be cancelled at least 24 hours in advance.
Cancellation/No Show fees will be applied to those who do not provide our office with appropriate notice.
